Napa Construction FAQ
This page covers frequently asked questions in regards to our services, questions that most customers have asked us over the years of providing exemplary construction services in the Northern California area. If you don't see the answer you are looking for, please contact us directly and we will address your issues personally.
How are payments made, and when are they made?
These terms are broken down in the agreement based on progress with a completion date included. Typically we take a deposit for materials, and the rest of the payments are determined beforehand. Once the work is completed to a pre-determined point, a pre-determined payment is made, with final payment due upon completion.
How many of your customers come from repeat business, or from referrals from existing or previous customers?
We are very blessed to say that over 80% of our customers come to us or are referred to us from customers we've performed for in the past. As you will see when you check our references, there is a reason for such a loyal client base.
Who will help us with the architectural details?
Depending on your design team and what is being asked, we are qualified to address any detail challenge the project can generate. Ask about how we can provide our design services for free in the project.
What should I be asking my contractor?
A few key questions to ask could be: How long have you been in business? Have you ever done a project like this one, if so tell me about it? Do you have insurance? Who does the work; you, your employees, or is the project completely done by sub-contractors?With years of experience under our belts, Inspired Environments is happy to provide all of these answers, and provide references when asked.
What about materials?
Important materials are specified in the contract. All materials are covered unless specifically called out in our agreement however, as substitutions are sometimes unavoidable, we make it clear that an equal substitution will be made but only upon your approval. For items such as fabrics that you have not chosen when the contract is signed, a budget is determined in the contract to cover exactly what will be spent on them.